Online Security of Personal Information

Ristenbatt Vacuum Cleaner Service is committed to data security with respect to information collected on our Web site as well as over the phone and in our stores. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect.

	SSL Technology Securely Transfers Web Page Data

Our secure online order form provides the industry standard security measures available through a secure server and your Web browser called SSL Authentication and Encryption. Our own Secure Server Digital ID and its related Authentication Certificate issued by VeriSign, Inc. will ensure that you are dealing with Ristenbatt Vacuum Cleaner Service and that your personal information is being protected by SSL Encryption. It is always wise to check your Web browser's Secure Site Indicator to verify that the entry form is actual secured by a Secure Server Digital ID before entering personal information on it. All personal information collected by our site is encrypted by your browser so your privacy is protected while it travels over the Internet to us. To learn more about how the SSL protocol works, see our article on SSL Basics.

	Extremely Secure Charge Card Processing Gateway

While the security of your charge card information as it travels over the Internet is very important, equally important is the security of the charge card processing by the party receiving the charge card number. With today's faceless e-commerce economy, special concerns need to be addressed to ensure that your charge card information is not accessible to those with unknown or unproven security track records. While we know that our employees are trustworthy and have excellent security records, this fact is not easily discerned when you visit a Web site. In situations where your charge card information is forwarded directly to an online merchant, you can never be completely sure who will have access to it.

We provide you with the most secure charge card processing available by using the Authorize.Net Gateway to connect our site's Web server directly to the financial institutions which authorize and process our charge card transactions. As a result, your charge card number is not stored on our site's Web server, eliminating the risk of unauthorized access to it there. As an extra safeguard, Authorize.Net even prevents us from accessing your complete charge card number on their system. However, should the need arise, we are able to credit your charge card account using the identification number associated with your original transaction. This virtually removes all risk of charge card fraud, providing outstanding protect for your charge card information when purchasing from us online.

You also benefit when we use the Authorize.Net Gateway since the charge card transaction is authorized automatically, providing immediate acknowledgement that it is approved for the amount of the sale. It is no wonder that Authorize.Net has become the world's leading payment authorization service for online businesses.

You also have the assurance that your charge card account will not be charged more than what you approved when completing your purchase. There is no way that we can charge more than the amount authorized by Authorize.net when you entered your card information. This is an additional protection against fraud. To learn more about how the Authorize.Net Gateway works, see our article on Processing Charge Cards via a Secure Gateway.

	Your Personal Privacy is Important to Us

Ristenbatt Vacuum Cleaner Service is committed to maintaining your confidence and trust. It is our policy that personal information, such as your name, postal and e-mail address, telephone number or charge card information, is private and confidential. Therefore, we continue to invested significant resources to maintain mechanisms to ensure that your personal information remains confidential. These include, but are not limited to, obtaining our own Digital Certificate for Secure Web Page Processing with SSL Authentication and Encryption, Processing Charge Cards via a Secure Gateway and establishing and implementing our Personal Information Privacy Policy. It is our hope that you will feel comfortable, secure and confident when purchasing items from our Online Store for Vacuum Cleaner Products. If you still don't feel comfortable with the security of our online store, you still can benefit from it by selecting the desired items online and printing a form to Order via US Mail or FAX.

Copyright © 2000 - 2002 Ristenbatt Vacuum Cleaner Service, Inc. - All rights reserved.
Voice: 800-413-2778 or 717-665-5126 | FAX: 717-665-3263 | e-mail: sales@ristenbatt.com